Cheap & Chic Hotel

Cheap & Chic Hotel

Rated 9.4 in 561 reviews. Boutique hotel.
Review analysis updated

This hotel is suitable for travelers seeking a comfortable and well-located base for exploring a charming small town, with the added benefit of warm service and a boutique feel, despite being in an urban setting.

Cheap & Chic Hotel offers a charming and comfortable stay in the heart of Ciutadella's old town. Guests consistently praise its central location, friendly staff, and well-appointed rooms, often highlighting the comfortable beds and thoughtful touches like daily cakes. While some noise from church bells or adjacent rooms can occur, the overall impression is one of a welcoming and stylish urban retreat.

On the map
What this place is

Twelve dimensions of rest, read from 561 reviews.

Slow pace

Where time stands still
6.0good

The hotel's central location allows for easy access to town and subsequent relaxation, and guests have extended their stays, suggesting a comfortable and unhurried experience.

It's right in the centre of town so you can go for a walk and then have relaxing time easily.

praiseUKNov 2024

We extended our stay not one more night but two, so much we loved to stay there.

praisePortugalApr 2024

Private outdoor space

Terrace, balcony, or garden per room
7.0strong

One review specifically mentions a private roof terrace with views, indicating that at least some rooms offer private outdoor space.

I had my own private roof terrace with amazing views of the historic part of town.

praiseCzechiaDec 2025

Village within reach

Walkable small town or harbour
9.0exceptional

The hotel is consistently praised for its excellent and central location within Ciutadella, described as being in the heart of the old town and near the cathedral, allowing for easy exploration.

Nice location in the center of Ciutadella

praiseBelgiumDec 2025

The location is amazing, in the heart of Menorca old town.

praiseAUOct 2025

Excellent central location; really comfortable beds; friendly staff

praiseUKJan 2025

Quiet

Ambient noise level
4.0weak

While one review noted good sound isolation for a street-facing room, others explicitly mention noise issues from church bells and poor sound insulation between rooms, indicating a mixed experience regarding quietness.

The church bells

complaintSpainApr 2024

Poor phonetic isolation: you can hear everything from the room next-door

complaintSwitzerlandApr 2024

Very good sound isolation (we had a room on the groundfloor just right to the entrance with a window onto the street, but just for pedestrians).

praisePolandMay 2024

Bed comfort

Mattress, pillows, sleep quality
8.0very strong

Multiple guests highlight the exceptional comfort of the beds and sheets, suggesting a focus on quality sleep experience.

The most comfortable beds and sheets! I loved going to bed each night.

praiseCAOct 2025

Comfy beds.

praiseUKJul 2025

Excellent central location; really comfortable beds; friendly staff

praiseUKJan 2025

Service warmth

Family-run, personal care
9.0exceptional

The staff, particularly the owner/host, receive consistent praise for being kind, helpful, friendly, and providing excellent service, including personal touches like daily treats.

The owner was very kind and helpful.

praiseCzechiaDec 2025

The host was also amazing too.

praiseAUOct 2025

Lovely friendly staff, the room was cleaned every day and was comfortable

praiseUKApr 2025

Food on site

Simple, good, unhurried
7.0strong

Guests frequently mention and appreciate the daily provision of fresh cake and biscuits, often highlighting it as a special and thoughtful touch.

Lovely, low key staff and fresh cake and biscuits daily.

praiseUKNov 2024

The host also added a sweet treat in the lobby every day which was a nice little gesture that put a smile on our face after a long day of exploring Menorca!

praiseUKNov 2024

Susana, the lady that keeps up the place clean and neat is so nice and friendly and always presented us with a free, delicious and different cake every morning. Such a special treat that we loved.

praisePortugalApr 2024

Best rooms to request

Specific rooms or orientations praised
7.0strong

Rooms with a private roof terrace are highlighted for their views, and a ground-floor room facing a pedestrian street was noted for good sound isolation, suggesting specific room types offer distinct advantages.

I had my own private roof terrace with amazing views of the historic part of town.

praiseCzechiaDec 2025

Very good sound isolation (we had a room on the groundfloor just right to the entrance with a window onto the street, but just for pedestrians).

praisePolandMay 2024
Why we chose this stay · Tier C

This hotel is a rare urban exception. Despite its central location in Ciutadella, it offers a boutique, small-scale experience with strong service warmth and comfortable rooms, providing a peaceful retreat within a bustling town.

Before you book

Practical guidance from Cheap & Chic Hotel reviews.

Which room category to choose, what to mention in special requests, and what to verify at check-in — extracted from real guest reviews.

Best room types to book
Which room category to choose on Booking

Guests praise rooms for being spacious, clean, and well-designed, often featuring large beds, good showers, and amenities like a Smeg fridge and coffee machine. Some rooms also offer private roof terraces with views.

Room types to avoid
Categories with documented complaints

One review mentions a small bedroom with poor sound isolation, suggesting some rooms might be less comfortable.

Best floor for view
Floors with the best outlook

One guest enjoyed a private roof terrace with views of the historic town, suggesting higher floors or specific room types might offer better views.

Bathroom
Size, fixtures, common issues

Bathrooms are consistently praised for being super clean, spacious, and featuring large, good-quality showers.

What to expect / request
  • Expect large, clean showers
Breakfast
Type, timing, what to expect

While not a full breakfast, guests consistently appreciate the daily fresh cake and biscuits provided in the lobby, often described as a lovely gesture.

Practical notes
  • Enjoy complimentary fresh cake and biscuits daily in the lobby
Check-in
Friction at arrival, deposits, late arrivals

Check-in is generally easy, even for late arrivals, though one guest initially had trouble getting self check-in information via WhatsApp.

Practical notes
  • Confirm self check-in instructions in advance if not provided automatically
In guests' own words

Verified Booking.com reviews, unedited.

The room was big, clean and beautiful. I had my own private roof terrace with amazing views of the historic part of town. The owner was very kind and helpful.

praiseCzechiaDec 2025

Nice location in the center of Ciutadella

praiseBelgiumDec 2025

The location is amazing, in the heart of Menorca old town. The host was also amazing too.

praiseAUOct 2025

The location and very friendly staff.

praiseSpainAug 2025
Book this stay
Cheap & Chic Hotel
Ciutadella, Spain
Booking: 9.4 / 10 · 561 reviews
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